...based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and...knowledge management functionalities. It has an ITIL ready version too....By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package,...7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request...

...Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue...History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much...

...any product-related requests. The main advantages of the system are: carefully designed set of basic functions that...role; extensible and adaptable report generation system; flexible system of indicators to track and manage requirements; professional-looking...flexible customization for each user; adjustable e-mail notification system with filtering capabilities; comprehensive administrative functions. The basic...

...helps you organize support department. With email integration, incident management enables your organization to manage support services...Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices...automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email...Use best practices from ITIL.

...no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports...Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices...awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer...

...Support provides the technician with complete Remote PC System Information without disturbing the user. This save consultants,...Remote Shell and Port Forwarding * Remote PC System Information New Administrative Tools * On-line PC Status...Monitoring * Remote PC System Overview * Remote Wake Up (WOL) * Incident...design of solutions for accessing company information and system integration. Founded in 2002 by experts with more...

...Support provides the technician with complete Remote PC System Information without disturbing the user. This save consultants,...Remote Shell and Port Forwarding * Remote PC System Information New Administrative Tools * On-line PC Status...Monitoring * Remote PC System Overview * Remote Wake Up (WOL) * Incident...design of solutions for accessing company information and system integration. Founded in 2002 by experts with more...

...based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and...knowledge management functionalities. It has an ITIL ready version too....By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package,...service catalog, Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request...

...Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management,...and libraries. Additional modules and features: -Events notifying system -Reporting system based on Fast Report 4 -Administrator...module -Jet Service Desk Mail Gate -Events notifying system Main module includes integrated notifying system which informs...

...of the most powerful, flexible and popular database management systems on the market. This DBMS is the...sensitive data every day, so any data corruption incident involving an MSSQL database can halt the work...back to business within minutes after a file system crash or a power outage! eRepair SQL Server...