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Adventnet ManageEngine ServiceDesk Plus

Freeware by AdventNet Inc
173 x 37002Kb downloads

...based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and...knowledge management functionalities. It has an ITIL ready version too....By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package,...solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has...
 
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VersaSRS - Help Desk - Service Desk - ITSM

Software by VersaDev
24 x 1402Kb downloads

...Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue...
 
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IMS

Trial by Sib3
12 x 709Kb downloads

...IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests. The main advantages of the system are: carefully...
 
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EasyBugNets

Shareware by Ct SAMPY
9 x 1393Kb downloads

...end user can enter a description of the incident and generate an HTML bugreport. EasyBugNets assistant makes...
 
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Business Card Manager

Shareware by ejobsoft ltd.
13 x 3143Kb downloads

...time in a maximum. 5. Rich functions of incident reminding, which allows you not to miss anything...
 
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...includes a knowledge base solution (that assists during incident management), and asset management functionality (based on data...want to start using them! - Complete IT Management Solution: FactotumNOW IT Repository is a complete solution...
 
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Polar Help Desk

Demo by Polar
10 x 17183Kb downloads

...helps you organize support department. With email integration, incident management enables your organization to manage support services to...Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures...automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email...Use best practices from ITIL.
 
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Polar Help Desk Free

Freeware by Polar
10 x 9722Kb downloads

...no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports...Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures...awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer...
 
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Workshare Protect Premium

Commercial by Workshare, Inc.
3 x 128974Kb downloads

...security, Blackberry data protection, email encryption, scheduled e-discovery, incident workflow, automated rights management, content fingerprints, and alert/audit/report...
 
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SupportSmith IT Support

Demo by SupportSmith
12 x 39019Kb downloads

...System Overview * Remote Wake Up (WOL) * Incident Management New Security and Privacy Tools * Active Directory...
 
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SupportSmith IT Support

Shareware by SupportSmith
6 x 39019Kb downloads

...System Overview * Remote Wake Up (WOL) * Incident Management New Security and Privacy Tools * Active Directory...
 
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...be used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video...
 
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Free Vista Files award
...Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset...Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service...Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer...
 
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Sinatica Monitor for Firebird

Shareware by Sinatica IT
4 x 2777Kb downloads

...statistics. 3) Assuring Good Transaction Flow: Good transaction management is essential for Firebird`s optimal performance. Sinatica Monitor...
 
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Teacher Organizer Deluxe

Shareware by PrimaSoft PC
7 x 7335Kb downloads

...Teacher Organizer Deluxe for Windows: easy-to-use database management software that helps you to organize your school/teacher...library, class inventory, student contact records, todo notes, incident reports, and more. For the database novice, Organizer`s...intuitive interface and ready-to-use teacher management solutions make it easy to set up and...track circulation of your class text books. Track Incidents : Easy to use database for tracking incidents....
 
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Web Help Desk Software - Free Ed. (.exe)

Freeware by Web Help Desk Software
10 x 176128Kb downloads

...Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP.../ Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement...
 
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ManageEngine ServiceDesk Plus

Freeware by ZOHO Corp.
7 x 46940Kb downloads

...based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and...knowledge management functionalities. It has an ITIL ready version too....By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package,...solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has...
 
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...processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge...Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s)...· Asset Management including License Compliance · 45 Day Unconditional Money...
 
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Web Based IBN HelpDesk

Shareware by Mediachase Russia
4 x 31980Kb downloads

...unique program that enables both efficient collaboration and incident management within a single integrated environment. IT departments, product...providing. Key IBN HelpDesk Features Internal and external incidents and requests handling Spam filters Automatic e-mail routing...Automatic assigning incidents to responsible users Incident related To-Dos Managing incidents via MS Outlook and...
 
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...Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web...significantly shortens response-time from the support team and incident solution. One request per problem is advised: as...
 
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