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Adventnet ManageEngine ServiceDesk Plus

Freeware by AdventNet Inc
189 x 37002Kb downloads

...ManageEngine ServiceDesk Plus is a web based, easy to use...Help Desk and Asset Management software whose features include contract managenent, purchasing and...knowledge management functionalities. It has an ITIL ready version too....By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package,...IT Service team and keep your end-users happy.
 
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Alchemy Network Inventory

Shareware by M.I.S.Helpers
66 x 6051Kb downloads

Free Vista Files award
...Alchemy Network Inventory is the most efficient and cost-effective way to have an easily accessible network inventory containing all the details of the hardware and software running on your...
 
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...Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email...
 
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SysAid IT Management Software

Freeware by SysAid Technologies
73 x 383336Kb downloads

...SysAid >Help Desk Software is a an IT Help Desk software that provides the essential features for...managing IT tasks in one Service Desk: Help Desk, Asset Management, MDM, Monitoring, Knowledge Base, Chat,...customization, SysAid is powerful and easy-to-use IT Service Management software with all the essentials in one IT...SysAid`s free mobile apps let you manage your help desk and assets on-the-go.
 
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Boldchat

Freeware by BoldChat
31 x 8100Kb downloads

...also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors to click-to-call and and...
 
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Freeware by Microforge.net LLC
50 x 15081Kb downloads

...Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built...to help network administrators and help desk staff to more easily manage the hardware, software...network. Network Inventory Manager Lite is designed to help you do just that....
 
pimhelpdesklanmanageinventorynetworkadministrationfree
Free Vista Files award
...a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through...for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3....
 
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Boldcenter Operator Client .NET

Freeware by Bravestorm, LLC
18 x 4263Kb downloads

...also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors....
 
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Remote Shutdown by LizardSystems

Freeware by LizardSystems
40 x 2286Kb downloads

...Power management in a single click for several computers or...out power operations on these groups. Perform power management operations on all machines at once. Tasks are...
 
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ManageEngine ADManager Plus

Shareware by ZOHO Corp.
46 x 36864Kb downloads

...is a wholesome yet simple-to-use, web-based Active Directory management solution that makes day-to-day AD management immensely easy....to AD Administrators. Administrators can evevn perform AD management actions right from the reports. All these reports...model that is flexible enough to allow a helpdesk technician perform tasks flawlessly, yet, rigid enough not...granular levels, enabling role-based and OU-based profiles for help desk technicians.
 
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ManageEngine SupportCenter Plus

Freeware by ZOHO Corp.
35 x 31744Kb downloads

...offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package....It helps you track and resolve customer issues quickly, thereby...Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end...requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support...
 
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versaSRS Help & Service Desk - ITSM/ITIL

Demo by VersaDev
34 x 14012Kb downloads

...provides a flexible and scalable solution for managing help desk and service request processes and providing cost...users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage,...it has been designed to work as a desktop application, providing the benefits of an intuitive interface...Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File...
 
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Network Management Suite

Shareware by M.I.S.Helpers
40 x 11097Kb downloads

Free Vista Files award
...Complete network management solution containing two must applications for the network...
 
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Shareware by Oban Technologies
62 x 2183Kb downloads

...Real powerful multiple desktop management tool, Anyone may well find it a welcome,...slow performance. 2. Up to 3-9 additional virtual desktops and allowing you to easily switch between them...also support change wallpaper at fixed interval minutes. MultiDesk expert allows a window or desktop Icon to...desktop. 4. It also allow a window or desktop Icon to be made `invisible` meaning the responding...
 
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Computer Management Software

Shareware by Data Recovery Forums
29 x 15872Kb downloads

...virtually any criteria and generate a variety of helpful reports. Computer Admin Pro combines all the features...you need in an integrated asset management system and help desk tracking software....
 
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Net Monitor for Employees Professional

Shareware by EduIQ.com
80 x 31576Kb downloads

Free Vista Files award
...of rows as thumbnails. - Schedule remote computers desktop recording to MPEG4 files - Execute several actions...
 
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AnswerTool

Shareware by DTLink Software
14 x 1201Kb downloads

...Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common...
 
help desk softwareemail response managementfrequently asked questionlistcustomer supportfaq
...customize templates or create new ones with the help of the Visual Report Designer. Hardware Inspector can...be advantageously used as a Service Desk tool: complete hardware and software database, automated responsibility...
 
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DataTrack System 3.5

Commercial by Magnoware Systems
81 x 14890Kb downloads

...ways to empower your business is through great help desk software. Introducing the DataTrack System, a powerful,...web-enabled service and support management system designed for help desks, call centers, software development teams and IT...departments. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers...
 
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Global Site Support

Commercial by Kangasoft Pty Ltd
21 x 290Kb downloads

...Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help...or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a...
 
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