SysAid Help Desk and Asset Management 6.0

SysAid software manages system vitals, by automatically scanning, listing and monitoring your organization`s network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). End users submit Helpdesk service requests via SysAid’s intuitive End User Portal, while the SysAid Helpdesk enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests).