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General terms, Subscription terms & prices
MYSecurityCenter a strong believer in openness, ease and simplicity.
Subscribing to any of our products and services is straight forward, not complicated and it is our goal to clearly display ALL our terms and prices.
We have no hidden extra fees - No extra costs - and absolutely no binding period.
There is no risk purchasing any of the MYSecurityCenter products or services as we proudly offer all our customers a 100% Satisfaction or Money-back guarantee.
Delivery policy
The product will be provided after your order has been placed and payment has been cleared.
If you have decided to pay with a credit card then you will receive the installation details by email within 24 hours.
If you have selected to pay by cheque or bank transfer then your product may take up to 20 business days to be delivered to you as to allow appropriate time for the payments to be cleared.
If you have purchased MYSecureUSBDrive or Backup CD please expect 10-14 days for delivery.
If you find an error with your product details then you must contact our support department at support@mysecuritycenter.com within 48 hours as to get the product changed and re sent.
Refund policy
We will refund all your initial product purchases 100% within the first 14 days.
After this time all refunds will incur a 5 GBP admin fee which cover online payment costs to third party.
Refunds are not applicable on trial subscriptions, automatic renewals or promotional offers.
Subscription
All MYSecurityCenter products are sold as a yearly subscription, this is irrelevant of the initial promotional period and exclusive of VIP and Extended Download these will continue as a monthly renewal. You will receive a renewal of 12 months after the promotion has finished.
All subscriptions are valid until the end-user has unsubscribed.
All subscriptions will automatically be renewed by MYSecurityCenter until unsubscribed.
If for whatever reason MYSecurityCenter cannot automatically renew the subscription, an invoice will be sent to the customer via email. 1 initial invoice, 3 reminders if first invoice is not paid. Reminder 2, 3 and 4 will have a late payment fee of 10, 20 and 30 GBP added.
How to unsubscribe
You can at any given time unsubscribe to our products and services. If you want to unsubscribe please send an enquiry to the support team support@mysecuritycenter.com and they will be happy to assist you.
With MYSecurityCenter it is of course FREE to unsubscribe, there are no costs attached at all and there is no binding period.
Unsubscription shall be received a minimum of 3 days before the next period starts in order for the subscription not to fall into the next period.