VersaSRS HelpDesk 4.0.0

Free VersaSRS HelpDesk screenshot fileversaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Type : Freeware » EULA
OS Support : WinXP,Windows2000,Windows2003
Date / Size : Dec, 3. 2006 / 9951 kBytes
Requirements : MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express
Users' rating : - Write a Review
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Update history of VersaSRS HelpDesk
v4.0.0 (May, 19. 2008)
NEW v4.0.0 RELEASE - Free COMMUNITY EDITION
v3.3.0 (October, 9. 2007)
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
v3.2.3 (May, 22. 2007)
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Distribution permissions for VersaSRS HelpDesk
SHAREWARE ("TRIAL") AND FREEWARE DISTRIBUTION. These additional terms apply to distribution of unregistered shareware and freeware versions of the SOFTWARE.
DISTRIBUTION. The following may distribute the unregistered shareware or freeware versions of the SOFTWARE without further permission provided they convey complete and unaltered shareware or freeware versions of the SOFTWARE and provided they make no claim to ownership of the SOFTWARE:
- Private individuals charging no fees.
- Members of Association of Shareware Professionals (ASP) and other similar professional associations.
- Other bona fide shareware and freeware distributors and directories including FTP and WWW sites, user groups, disk vendors, CD-ROM publishers, file-distribution networks, syndicators.
BUNDLING. In no case may the SOFTWARE be bundled with hardware or other non-shareware or non-freeware software without prior written permission from VersaDev Pty Ltd Limited.
VIRUSES. All distribution of the SOFTWARE is further restricted with regard to sources which also distribute virus source code and related virus construction/creation materials. It is unlawful to attach any virus to the SOFTWARE and the SOFTWARE may not be made available on any site, CD-ROM, or with any package which makes available or contains viruses, virus source code, virus construction programs, or virus creation material.
TRANSFERABILITY. Permission to distribute the SOFTWARE is not transferable, assignable, saleable, or franchisable. Each entity wishing to distribute the package must independently satisfy the terms of the distribution license.
REVOKATION. VersaDev Pty Ltd Limited may revoke any distribution permissions granted here, by notifying you in writing. All rights not expressly granted here are reserved to VersaDev Pty Ltd.
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