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ITIL Toolkits 2.3

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The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Type : Shareware ($199.00)
OS Support : Windows All
Date stamp / Size : Dec, 1. 2006 / 3239 kBytes
Asked : not applicable
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v2.3 (May, 24. 2007)
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