Polar Help Desk 4.1
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
Dupehunter Professional is an innovative search program to identify duplicated files on personal computers or in a network. Dupehunter Professional offers CRC32, MD5 and SHA-1 calculations. But binary comparsions also supported.
A software tool to easily create Sankey diagrams. Visualize material flows, energy or costs and display flow quantities in process systems. Useful for process engineers, professionals in energy management, waste, water, logistics and quality.
This is a more powerful version of Comfy Hotel Reservation, with all of the features of the standard version, but with the additional capability to share data in real time over the network.
TimeCard Plus tracks employee time and attendance, and records and calculates regular and overtime hours worked. It also records hours employees were not at work, by category, and automatically calculates benefit hours employees have earned.
Software for filling in paper forms on your computer instead of a typewriter
