IVM Telephone Answering Attendant 4.11
Just run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.
Typical Applications
~ PSTN and VoIP Voicemail (from a single line answering machine to hundreds of voice mailboxes).
~ In-coming caller ID logger or display.
~ Call attendant (using the menu call transfer features) to transfer and direct calls.
~ Telephone information lines or AudioText type systems.
~ Automated telephone order taking.
~ Automated telephone surveys (using the number entry features linked to a database).
~ Credit card telephone account payment.
~ Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
~ Many more telephone related applications.
Features
~ Multiple telephone line support (1 - 64 lines simultaneously).
~ Visual display for menu setup with drag and drop functionality.
~ Caller ID logging and optional on-screen caller ID flash display.
~ Automatic message forward by email or upload to internet.
~ Call transfer.
~ Remote Access
~ Supports VoIP connections using the SIP protocol.
~ Save in-coming messages as wav files .
~ Automatic hours feature.
~ Unlimited (selectable) out-going messages and menus.
~ Call simulator test your systems off-line.
~ Automated outbound calls and messages
~ Unlimited voice mail boxes
~ Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
~ Ability to open files or run other software to process data or report information. Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.
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