Web Based IBN HelpDesk 4.7.55
With Instant Business Network you get a unique program that enables both efficient collaboration and incident management within a single integrated environment.
IT departments, product departments, services departments or any organization with more than a couple of workers that routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from a single unified software application. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing.
Key IBN HelpDesk Features
Internal and external incidents and requests handling
Spam filters
Automatic e-mail routing
Automatic assigning incidents to responsible users
Incident related To-Dos
Managing incidents via MS Outlook and Mozilla Thunderbird
Incident time tracking
Automatic alerts and notifications
Reports and statistics
Filling out paper and electronic forms of any type (PDF, DOC, XLS, TXT, etc.).
The Aloaha PDF Saver allows you to fill in PDF Forms and save them to disk. A OCX Version inclusive sample source code of the PDF Saver is also included. You can also retrieve the Form Data as an XML File to archive it in your database.
This is a more powerful version of Repair Shop Calendar, with all of the features of the standard version, but with the additional capability to share data in real time over the network.
Electronic Document Management software ( EDM ) for businesses and individuals. Classify, organize, consult, scan and share more than 100 000 digital and paper documents between computers on your network.
Hotel Management System is an easy-to-use hotel management software that can manage your full board hotel or motel. Ideal for reservations, hotels and guest houses. Track Customers and avoid Double Bookings.