Web Help Desk Software » Web Help Desk Software for Windows
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Web Help Desk Software for Windows 9.1.24

Free Web Help Desk Software for Windows screenshot fileWorks with Windows Vista5 stars award!
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
Type : Shareware » EULA
OS Support : Windows All + Vista
Date stamp / Size : Jun, 7. 2008 / 80896 kBytes
Asked : Windows 2000 Server or later :: Java 5, Standard Edition
Users' value : - Write a Review
Download Web Help Desk Software for Windows fileNo active image buttonImage of Web Help Desk Software for Windows
Update history of Web Help Desk Software for Windows
v9.1.24 (May, 1. 2009)
Minor feature enhancements and bug fixes.
v9.1.21 (February, 23. 2009)
Minor feature enhancements and bug fixes.
v9.1.10 (November, 11. 2008)
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite
v8.4.6.10 (June, 6. 2008)
Added-Support for new license key format. Added-Updated MySQL driver. No longer locks entire EO_PK table when creating or incrementing primary keys.
Distribution permissions for Web Help Desk Software for Windows
Contact sales@webhelpdesk.com for Distribution Agreements
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