Lokad Call Center Calculator 2.3.377.1
Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.
No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.
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Filling out paper and electronic forms of any type (PDF, DOC, XLS, TXT, etc.).
The Aloaha PDF Saver allows you to fill in PDF Forms and save them to disk. A OCX Version inclusive sample source code of the PDF Saver is also included. You can also retrieve the Form Data as an XML File to archive it in your database.
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