LiveChat 6.1.1.0

Free LiveChat screenshot fileWorks with Windows Vista5 stars award!
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features to start with. LiveChat application includes search engine icons to make easy recognizing referring website and keywords, the possibility of setting up link shortcuts, cobrowsing, opening links on customer side, using tag-based canned responses and transferring the customer between different agents without losing chat history. LiveChat allows holding multiple with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. All the data transmission in LiveChat is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.
Type : Commercial ($36.00) » EULA
OS Support : Windows All + Vista
Date stamp / Size : Nov, 22. 2006 / 15500 kBytes
Asked : 128MB RAM, 40MB hard disc space
Users' value : - Write a Review
Download LiveChat fileNo active image buttonImage of LiveChat
Update history of LiveChat
v5.7.0.43 (September, 15. 2009)
Customizable AJAX chat window- customers can set up their own colors, language and company logo
New administration panel for easy management of chat button and chat window settings. New analytics component. Time zones are now supported- feature needed for teams distributed in different locations.
v5.7 (May, 21. 2009)
- VoIP/SIP phone and free voice calls among LIVECHAT Contact Center operators
- Works with additional IM protocols: MSN, ICQ, AIM, Gadu-Gadu, Jabber
- New chat window
- Conference tab - history of last activity
- Refreshed interface and welcome screen
- New updater
v5.5 (May, 6. 2008)
Live chat tracking with Google Analytics- tracking the online conversion
LIVECHAT Calendar- shared with other users, Outlook and Google Calendar synchronization
Ribbon style- new Office-like graphic design
Chat button gallery- added new button templates
Displaying Search Engine and Browser type icon
Distribution permissions for LiveChat
The trial version can be distributed freely over the Internet in an unchanged form.
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