Answer It! add-in for Microsoft Outlook 2010
Answer It! allows you to build a library of answers to frequently asked questions right within Microsoft Outlook. By highlighting any search term in a received email message and selecting “Find Answer” from the ribbon bar, you can quickly locate all your previous responses that contain the search term. Answers appear in their own list inside the Outlook email read pane. These answers can then be used to create a reply or new email to the sender. You can also drag and drop or copy the answers to the clipboard. Answers can even contain attachments so that you are not constantly searching for files on your hard drive.
Any Outlook item can be used as a source for the answers, but Answer It! also allows you to create Answer It folders and items. These Answer It! custom items allow you to assign keywords to your answers, enhancing Answer It!’s search ability. To create a new Answer It folder, simply open the Answer It! tab from Tools->Options inside Microsoft Outlook and select "New Answer Folder".
Installing the software is simple. Just download it and run the installation program. Once installed, start Outlook and Answer It! will prompt you to select or create a folder for your answers. You can add more at anytime from the Answer It! tab under Tools->Options inside Microsoft Outlook.
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