HelpBeam 1.5
HelpBeam is very simply to use for both the customer and support representative. All the customer must do is visit the HelpBeam web site and download a small application. The support representative can then view, control and transfer files in real time on their machine, often in less than 30 seconds.
Here are some key features of HelpBeam:
- Very Simple to Use
- No Installation
- No Configuration
- Remote Desktop View
- Remote Keyboard and Mouse Control
- 128 bit SSL encryption
- Connect in Seconds
- Firewall Friendly
- Web Based
- Connect From Anywhere
- HelpBeam branding has been reduced to make customer interface more white label for support representatives.
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