Escon Information Consulting » SupportPortal
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SupportPortal 3.2

Free SupportPortal screenshot fileWorks with Windows Vista
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product`s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
Type : Shareware ($340.00)
OS Support : Windows All + Vista
Date stamp / Size : Mar, 9. 2009 / 2832 kBytes
Asked : PHP, MySQL
Users' value : - Write a Review
Download SupportPortal fileNo active image buttonImage of SupportPortal
Update history of SupportPortal
v3.2 (January, 18. 2010)
Removed potential security risks
v3.1 (May, 6. 2009)
New skin theme developed
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